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Frequently Asked Questions – GrabTicketDeals

How can I request a meal on my flight?
Most airlines charge extra for in-flight meals. You can request one when booking your ticket, ideally at least 24 hours before departure. Meal availability depends on the airline, and GrabTicketDeals cannot guarantee it.
Why did my flight price increase during booking?
Airline fares fluctuate based on demand and seat availability. If the seats you were looking at sell out, the next available fares may be higher.
Is my airfare guaranteed once I select it?
Fares are only confirmed after payment and ticket issuance. If a technical issue caused an outdated fare, we’ll notify you within three business days with the updated price. You can accept the new fare or cancel for a full refund.
Can I change my ticket after it’s issued?
Generally, changes are not allowed once a ticket is issued. Double-check all details before booking. If you used an agent, confirm everything with them beforehand.
Are taxes included in the fares?
Yes, all fares shown on GrabTicketDeals include applicable taxes and fees. The price you see at checkout is the total amount payable.
Will I be charged extra to modify my ticket?
Yes. Changing a ticket may involve fees, and if handled by an agent, it may be treated as a new booking.
Do I need a printed ticket?
Our team will inform you if a printed ticket is required. For trips involving multiple airlines, it’s recommended to carry a printed copy.
When is my flight reservation confirmed?
Contact the airline at least 72 hours before departure to confirm your booking.
Can I add passengers to an existing booking?
No. Each traveler requires a separate booking, and fares may differ from your original reservation.
What happens to my baggage if my flight changes?
If a baggage agreement exists, airlines will handle your luggage. Otherwise, check with the airline at each stop to ensure your bags reach your final destination.
What documents are needed to complete a booking?
Requirements vary by departure city, destination, and passport nationality. Confirm with the airline, as GrabTicketDeals is not responsible if boarding is denied due to missing documents.
What types of trips can I book?
We offer round-trip, one-way, and multi-destination flights.
What are the different flight classes?
Economy is standard and affordable. Business offers extra space, legroom, and better meals. First Class provides premium comfort, meals, lounge access, and priority check-in.
What flight options are available?
Non-stop flights go directly to your destination. Stopover flights land but keep you on the same plane. Connecting flights require changing planes at one or more stops.
What documents do I need for airport security?
For domestic flights, a boarding pass, government ID, and itinerary are required. For international travel, a passport and visa (if needed) are required.
How will I receive hotel booking confirmation?
After booking, you’ll get a confirmation email with a reference number. Your e-voucher is sent within 24–48 hours.
Can I add guests to a hotel booking?
Yes, if the hotel has availability. Contact our support team or make a new booking online.
What if the hotel charges more than my booking?
Some extra fees, such as resort or local taxes, may apply. Bring a copy of your booking to resolve any discrepancies.
How do I cancel a hotel reservation?
Contact GrabTicketDeals support. We’ll guide you through the process and explain the hotel’s cancellation policy and any service fees.
Do I need to pay for my hotel upfront?
Yes. Payment is required at booking and covers the room rate, taxes, and service fee.
What if there’s an issue during hotel check-in?
Bring a printed confirmation. If the hotel is overbooked, they must provide alternate accommodation and transport.
What is a prepaid hotel reservation?
Prepaid bookings cover only the room rate. Any extras like meals, parking, or services are paid directly to the hotel.
Can I change hotel booking details?
Changes depend on the hotel’s policy. GrabTicketDeals can assist for a service fee, but final approval is from the hotel.
Can I request specific bedding or preferences?
Requests are first-come, first-served. Hotels may not guarantee all preferences.
Can I bring pets to the hotel?
Pet policies vary. Contact the hotel in advance. GrabTicketDeals cannot control hotel pet policies.
Are hotel prices in U.S. dollars?
Yes. Rates are shown in U.S. or Canadian dollars. You can select your preferred currency when booking.
What if the hotel doesn’t have my reservation?
Hotels usually receive booking details 72 hours before arrival. Your booking is confirmed with GrabTicketDeals even if the hotel system hasn’t updated yet.
www.grabticketdeals.com is an independent online travel booking platform operated by Travel Unravel Holiday Pvt ltd, located at 5444 Little Neck Pkwy, 1F, Little Neck, NY 11362. It is authorized to operate under ARC Number 33-54290-2 of Travel Unravel Holidays Pvt. Ltd. We comply with and continue to maintain the operational standards outlined in ARC’s Verified Travel Consultant Agreement.

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