At GrabTicketDeals, we’re committed to giving you the best value for your travel. Our Price Assurance Commitment ensures that if you find a cheaper flight matching your booking on another major travel site within 24 hours, we’ll match that price and refund you the difference.

What Does a “Matching Flight” Mean?

To qualify for a price adjustment, the alternative offer must exactly match the flight you booked with GrabTicketDeals, including:

• Airline name
• Flight number
• Departure and return dates and times
• Number of passengers
• Travel class or seat type

All details must be identical for the fare to be considered eligible.

Availability Criteria

The lower-priced fare must:

• Be publicly available at the time you contact us
• Be bookable on a major online travel platform
• Remain visible and verifiable by our support team during the validation process

If the fare cannot be confirmed by our team, it may not qualify for a refund.

How to Request a Price Adjustment

If you’ve found a qualifying lower fare:

1. Contact us at support@grabticketdeals.com or call 1-347-929-9025
2. Provide your GrabTicketDeals booking reference
3. Share the full details of the cheaper fare, including:
   • Airline and flight info
   • Dates, times, and number of travelers
   • Cabin class
   • A direct link or screenshot showing the fare and availability

Our customer service team will verify the information. If approved, we’ll process a refund for the price difference, or you can choose to keep your original fare.

What’s Not Included?

Some fares are not eligible for our Price Assurance Commitment, such as:

• Special discounts (e.g., military, student, or government rates)
• Group or tour operator bookings
• Vacation or package deals
• Mistaken or incorrectly listed fares

Travel Confidently with GrabTicketDeals

With our Price Assurance, you don’t have to worry about missing a better deal.

Book now knowing we’ve got your back – every step of the way.